Terms & Conditions

Welcome to Multan Home Nursing. By requesting, booking, or using our home nursing services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

 

1. Services Offered

Multan Home Nursing provides professional home-based healthcare services, including nursing care, medical assistance, and patient support at the client’s residence. Services are provided based on assessed medical needs and availability of qualified staff.

 

2. Eligibility for Services

  • Services are provided upon request by the patient, family member, or legal guardian.

  • Accurate and complete medical information must be disclosed before service initiation.

  • Multan Home Nursing reserves the right to refuse or discontinue services if required information is withheld or found inaccurate.

 

3. Booking and Scheduling

  • Service bookings are subject to staff availability.

  • Visit schedules, duration, and care plans are finalized after assessment.

  • Any changes or cancellations should be communicated in advance.

 

4. Payments and Charges

  • Service charges are agreed upon before commencement of care.

  • Payments must be made as per the agreed schedule.

  • Delayed or unpaid dues may result in suspension or termination of services.

 

5. Responsibilities of Clients and Families

Clients and families agree to:

  • Provide a safe and respectful environment for caregivers

  • Share accurate medical history and treatment details

  • Follow medical advice and care instructions provided by professionals

  • Avoid any misuse, abuse, or harassment of staff

 

6. Responsibilities of Multan Home Nursing

We commit to:

  • Providing trained and qualified nursing staff

  • Maintaining patient confidentiality and privacy

  • Delivering care with professionalism, dignity, and respect

  • Acting in the best interest of patient safety and wellbeing

 

7. Medical Limitations

  • Home nursing services do not replace hospital emergency care.

  • In case of medical emergencies, clients are advised to contact emergency services or visit the nearest hospital.

  • Multan Home Nursing is not responsible for outcomes resulting from delayed emergency response.

 

8. Confidentiality and Privacy

All patient information, including medical records and personal data, is handled in accordance with our Privacy Policy and treated as strictly confidential.

 

9. Caregiver Substitution

Multan Home Nursing reserves the right to replace or substitute caregivers when necessary due to availability, illness, or operational reasons, while maintaining service quality.

 

10. Termination of Services

Services may be terminated:

  • Upon client request

  • For non-payment of dues

  • If staff safety is compromised

  • In case of violation of these Terms & Conditions

 

11. Limitation of Liability

Multan Home Nursing shall not be held liable for:

  • Pre-existing medical conditions

  • Complications arising from incomplete or inaccurate medical information

  • Events beyond reasonable control

 

12. Changes to Terms & Conditions

Multan Home Nursing reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on the website and become effective immediately upon publication.

 

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

 

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

Multan Home Nursing
Multan, Pakistan
Email: info@multanhomenursing.com